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Information collected

Nuvora may collect information submitted through website forms, including name, email, WhatsApp number, country, education background, study goals, preferred language and support needs.

Purpose

Information is used to understand enquiries, respond to students and families, prepare consultations and improve the clarity of Nuvora services.

Contact forms

Contact form submissions are used to respond to general enquiries. The website validates required fields before accepting a submission.

Consultation forms

Consultation form submissions may include education background and study plans so Nuvora can prepare a more relevant first conversation.

Communication

Nuvora may use the submitted contact details to respond to the enquiry and discuss education planning. Marketing communication rules require legal review before launch.

Cookies

The current website may use essential browser storage for form draft preservation. Any analytics or marketing cookies require a reviewed consent approach before public launch.

Analytics

Analytics remain off unless enabled in site configuration and the user accepts analytics cookies. Analytics provider: Information unavailable. The provider, purpose and opt-out method must be added before activation.

Data retention

Retention periods must be confirmed before public launch. Nuvora should retain enquiry data only as long as necessary for the stated purpose and legal obligations.

Security

Nuvora should use reasonable technical and organisational measures to protect submitted information. No compliance certification is claimed in this draft.

Third parties

Form delivery may use an email provider such as Resend when configured. Any additional processors must be documented before launch.

International data handling

Students may contact Nuvora from outside Malaysia. Cross-border handling and applicable legal basis must be reviewed by counsel before launch.

Student documents

If students later share academic records, passport copies or other documents, those materials should be handled with restricted access and clear retention rules.

Rights

Students and families may request access, correction or deletion where applicable. The exact process and legal scope require review.

Children and minors

Where a student is a minor, parent or guardian involvement may be required. This section requires legal review for target markets.

Changes

This policy may be updated as Nuvora services, processors and legal obligations become clearer.

Contact

Contact details will be published after verification.